Privacy Commitment
At Makanandiet, we value your trust as much as your nutritional journey. This document outlines how we protect the personal data shared when you order healthy meals or engage with our balanced daily menu.
Gathering Purposeful Data
To provide our meal kit service and curate a balanced daily menu tailored to your lifestyle, we collect specific identifiers. This is not about surveillance; it is about precision.
Identity Details
Name, delivery address in Surabaya, phone number, and email address for order confirmation.
Dietary Preferences
Information regarding your lifestyle goals and flavor preferences to customize your calorie-controlled set meals.
We may also collect technical data such as your IP address and browser type to optimize our website performance. When you order healthy meals, payment information is processed through secure, encrypted gateways; Makanandiet does not store full credit card details on our local servers.
The Lifecycle of Information
We utilize your information to maintain the high standards of our Healthy meal delivery. Your data serves the following core operational functions:
- 01 Subscription Management: Processing your recurring orders and ensuring your weekly menu arrives at your doorstep in Surabaya at the selected time.
- 02 Personalization: Adapting our ingredient sourcing to match the demand for diet menu with delivery options across different flavor profiles.
- 03
Kitchen Ethics
Your data remains in our kitchen, never sold to external kitchens.
Sharing & Protection
Makanandiet does not trade or sell your personal database. Disclosure only occurs in the following limited circumstances:
Logistics Partners
Our local delivery couriers in Surabaya receive only your necessary contact information to ensure accurate last-mile delivery.
Legal Compliance
We may disclose information if required by Indonesian law or to protect our legal rights, property, and safety.
Sovereignty Over Your Data
You retain full control over your personal details. You have the right to request access to the data we hold, correction of any inaccuracies, or erasure of your profile.
To exercise these rights, please reach out to our privacy officer at [email protected]. We aim to respond to all inquiries within 48 business hours.
Questions About Your Privacy?
Our team at Jl. Tunjungan No. 56 is dedicated to maintaining the security of every client's nutritional data.
Primary Line
+62 31 5633035Visit Office
Surabaya 60271, ID
© 2026 Makanandiet. All Rights Reserved.